At Prodalhy, we want our customers to be completely satisfied with their purchase. If for any reason you are not satisfied with your purchase, we offer the following return policy:
Our return policy applies to all products sold by Prodalhy, except for the following:
Returns must be made within 30 days days of the original purchase date. We do not accept returns outside of this time frame.
Process for Returning a Product
To return a product, please contact us at +19786360486 and include the following information:
The customer is responsible for the cost of return shipping. We recommend using a traceable shipping method to ensure the return package is received by us.
Once we receive your return package and determine that it meets our return criteria, we will process the refund as soon as possible, but no later than [number of days] days from the date the return is received.
We will issue refunds to the original payment method used for the purchase. If that is not possible, we will issue a store credit or find another solution that is agreeable to both parties.
We may update this return policy from time to time, and we will notify customers of any material changes by posting the new policy on our website.
If you have any questions about this return policy, please contact us at firstname.lastname@example.org.